This Privacy Policy explains exactly what personal data x111a collects when you use the platform, why we collect it, how it is stored and protected, and what rights you have over your own information. We've kept the language as clear as possible so you're not left guessing about anything.
Six principles that define how x111a approaches your personal data.
x111a collects personal data for specific, defined purposes — registration, identity verification, payment processing and platform improvement. We don't collect data beyond what is required to operate your account and keep it secure.
JazzCash, Easypaisa, Raast and bank transfer details you use to fund your x111a account are handled securely. x111a does not store full payment credentials — only the minimum reference data required to process and verify PKR transactions.
x111a does not sell, rent or trade your personal data to third parties for advertising or marketing purposes. Your information stays within x111a's operational infrastructure and the specific service partners required to run the platform.
Personal data stored on x111a infrastructure is protected with encryption at rest and in transit. Access to personal data within the x111a team is role-restricted — only those who need it for their function can access it.
x111a uses cookies to keep your session active, remember preferences and understand how the platform is used. We explain what each category of cookie does and give you the ability to manage non-essential cookies from your browser settings.
You have the right to access a copy of the personal data x111a holds about you, request corrections to inaccurate information, and in certain circumstances, request deletion of your data. These requests can be submitted to x111a support.
x111a is an online gaming platform that serves Pakistan players across sports betting, slots, fish games and live casino. Operating a platform of this type requires collecting and processing certain personal data — to verify who you are, to process your PKR deposits and withdrawals, to keep your account secure and to ensure the platform works correctly for you.
This policy is here to be transparent about all of that. We believe you should know what data is being collected, why, and what happens to it. If anything in this policy is unclear, the contact details at the end of this document are the right place to direct questions.
x111a acts as the data controller in respect of personal data collected through the platform. This means x111a is responsible for deciding how your data is collected, stored and used, and for ensuring those practices comply with applicable standards.
x111a collects personal data across several categories depending on your level of interaction with the platform.
| Data Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number | Registration and identity verification |
| Contact Data | Email address, mobile number | Account registration |
| Payment Data | JazzCash/Easypaisa mobile number, bank account reference, Raast ID | Deposits and withdrawals |
| Account Activity | Game history, bet records, bonus claims, login timestamps | Ongoing platform use |
| Device and Technical Data | IP address, browser type, device model, OS version | Each session |
| Communications Data | Support chat history, email correspondence | When you contact support |
x111a does not collect sensitive personal data beyond what is required for identity verification under applicable standards. Biometric data, health data and political opinions are not collected or processed by x111a under any circumstances.
Every category of data collected by x111a has a specific purpose. We don't collect data on a speculative basis. The main reasons we process personal data are:
x111a does not use your personal data for purposes beyond those listed above without prior notice and, where required, explicit consent.
Given that x111a operates in PKR and processes real-money transactions, payment data deserves its own section. When you make a deposit or withdrawal using JazzCash, Easypaisa, Raast or bank transfer, x111a receives certain payment reference information in order to process the transaction and match it to your account.
What x111a stores: A transaction reference, the payment method used, the PKR amount, the date and time, and the mobile number or account reference associated with the payment. This is the minimum required to process your transaction, reconcile your account balance and respond to any queries about the payment.
What x111a does not store: Full bank account numbers, complete mobile wallet PINs or passwords, or any credentials that would allow x111a to initiate transactions on your behalf. Payment authentication happens through the relevant payment provider's own secure systems — x111a is only notified of the outcome.
Transaction records are retained for the period required by applicable financial compliance and anti-fraud standards. After the retention period expires, transaction data is deleted or anonymised.
x111a uses cookies and similar technologies on the platform. Cookies are small text files stored on your device by your browser when you visit a website. They help the platform remember your session, preferences and certain usage patterns.
x111a uses the following categories of cookies:
You can manage cookie preferences through your browser settings. Most modern browsers allow you to block or delete cookies entirely. Be aware that blocking essential cookies will prevent x111a from working correctly. Analytics and functional cookies can generally be disabled without affecting core platform access.
x111a does not sell your personal data. We do share certain data with third parties, but only to the extent necessary to operate the platform. Those third parties fall into the following categories:
All third parties with whom x111a shares data are required to handle that data securely and only for the specific purpose for which it was shared. x111a does not authorise third parties to use your data for their own unrelated marketing or commercial purposes.
x111a retains personal data for as long as is necessary to fulfil the purposes for which it was collected — and no longer. The key retention periods are:
When data is no longer required for any of the above purposes and no legal obligation requires its retention, it is deleted or irreversibly anonymised.
x111a takes data security seriously. The platform and its supporting infrastructure are protected by multiple layers of security controls:
Whilst x111a takes all reasonable technical precautions, no online platform can offer an absolute guarantee of security. You can help protect your account by using a strong unique password, not sharing your credentials and logging out of shared devices after use.
As an x111a account holder, you have the following rights in respect of your personal data. To exercise any of these rights, contact x111a support with your request.
You can request a copy of the personal data x111a holds about you. We will provide this in a commonly used format within a reasonable timeframe after verifying your identity.
If any personal data held by x111a is inaccurate or out of date, you can request that it be corrected. Contact support with the specific correction required.
In certain circumstances, you can request that x111a deletes your personal data. This right does not apply where data must be retained to fulfil a legal obligation or ongoing contractual requirement — for example, financial transaction records.
You can request that x111a temporarily limits how your personal data is used while a query or dispute is being investigated.
You can request a copy of your personal data in a structured, machine-readable format if you wish to transfer it to another service provider.
Where x111a processes your data for purposes based on legitimate interest — such as marketing communications — you can object to that processing. Your objection will be assessed and acted upon where it is valid.
x111a is strictly an adults-only platform. The platform is not intended for, marketed to or designed to be used by anyone under the age of 18. x111a does not knowingly collect personal data from minors.
If x111a becomes aware that an account has been registered by or is being used by a person under 18, that account will be closed immediately, all associated data will be handled in accordance with applicable obligations and no winnings or balances will be released.
If you are a parent or guardian and believe that a minor in your care has registered an x111a account, please contact support immediately so the account can be investigated and closed as quickly as possible.
Parental controls and device-level access management tools are available on most smartphones and can be used to restrict access to online gaming platforms at the device level.
x111a may update this Privacy Policy from time to time to reflect changes in platform features, data practices or applicable requirements. The date of the most recent update is displayed at the top of this page.
When material changes are made to this policy, registered x111a account holders will be notified by email or via an in-platform notification. For minor or clarificatory changes, the updated policy will be published without individual notification.
Continuing to use x111a after an updated Privacy Policy is published constitutes your acceptance of the revised version. If you have concerns about any changes, you can contact x111a support before the revised policy takes effect.
If you have any questions about this Privacy Policy, want to exercise any of your data rights, or wish to raise a concern about how x111a handles your personal data, please contact us through the platform's support channel.
All data rights requests are handled by the x111a support team. When submitting a request, please include your registered email address and a clear description of your request so it can be directed to the right team member promptly. Identity verification may be required before certain requests — such as data access or deletion — can be processed.
x111a aims to acknowledge data rights requests within a reasonable timeframe and to resolve them as quickly as the complexity of the request allows. For requests involving legal compliance questions, additional time may be required.
You can reach x111a support at the email address shown in the footer of this page. For urgent responsible gaming matters — including immediate self-exclusion requests — please mark your message as urgent and the team will prioritise accordingly.